Políticas de privacidad

OMODA Automobile attaches great importance to the protection of users’ personal information. We have updated the «OMODA Automobile Privacy Policy», streamlined the overall content, and calibrated and optimized the corresponding content according to the actual situation, so that users can understand us more clearly and transparently. How your personal information is handled and protected. This amendment will not affect the extent to which we process and protect your existing personal information.



Chery OMODA&JAECOO (registered address: V ITACURA 2771 OF 201 Depto .:D Comuna:LAS CONDES ) attaches great importance to and is committed to protecting users’ personal information and privacy. This Privacy Policy aims to explain to you how we collect, use, store, share and protect your personal information, and how you can exercise your rights.


We provide you with OMODA Auto products/services through the OMODA Auto official website, OMODA App, OMODA Mini Program, OMODA offline stores, and other clients or scenarios that we may now or in the future, and we may process the related information related to you. personal information. This Privacy Policy is closely related to your use of our products/services. Our collection and processing of personal information will vary depending on the specific product/service scenarios. Please refer to the specific scenarios of your use of the products/services. We hope that you will Before using our products /services, be sure to read carefully and confirm that you have fully understood the content of this privacy policy , so that you can make choices you think are appropriate in accordance with the guidelines of this privacy policy.

We will follow this Privacy Policy to collect and use your information when you use the corresponding products/services, but we will not collect personal information in a mandatory bundled way just because you agree to this Privacy Policy, specifically depending on the product/service you actually use. The actual situation of the service shall prevail. If a product/service has a separate privacy policy, the separate privacy policy will take precedence. We try our best to express in concise and easy-to-understand words, and for the clauses that have a significant relationship with your rights and interests and


the personal sensitive information involved , we use bold fonts to remind you to pay attention, please pay attention Read carefully.

If you have any questions, comments or suggestions about this Privacy Policy, you can contact us through the contact information provided in the «Contact Us» section of this Privacy Policy.

This Privacy Policy will help you understand the following:


  1. How we collect and use your personal information
  2. How do we provide, transfer and publicly disclose your personal information
  3. How do we store your personal information
  4. How do you manage your personal information
  5. How do we protect your personal information
  6. Protection of personal information of minors
  7. Privacy Policy Update
  8. Contact us
  9. How we collect and use your personal information


Based on the following purposes described in this Privacy Policy, we will follow legal, legitimate, and necessary principles to collect and use information that you actively provide during the use of products/services or generated from the use of products/services, as well as authorized by you from the third party Your personal information obtained by third parties is used to satisfy you to enjoy our products/services, communicate with you, improve or optimize our products/services.

With the development of business, the products/services we provide may be adjusted and changed. If we want to use your personal information for other purposes not specified in this privacy policy, or use the information collected based on specific purposes For other purposes, unless there are other legal bases or legitimate reasons for processing your personal information, we will notify you in a reasonable manner and obtain your consent again before using it.

  • Scenarios for the collection of personal information by OMODA automotive products/services


  1. Account registration and login


When you register or log in to your OMODA App account, we will collect your mobile phone number to verify your identity and use it to create your OMODA account according to the legal requirements of


the Internet real-name system. In order to assign local dedicated service personnel to you, we will collect your car city. In order to provide you with better services, you may voluntarily choose to provide us with: your avatar, nickname, profile, gender, hobbies , and mailing address during account registration and use. If you do not provide such information, It will not affect your normal enjoyment of the basic functions of the OMODA App. If you do not want to register, you can choose the browsing mode to view part of the content of the OMODA App. In the browsing mode, you do not need to provide the above personal information.

You can also use a third-party account ( whatsapp , instagram , Apple account) to log in, and we will obtain the third- party account information (your avatar, nickname, gender, mobile phone number) provided by the third party authorized by you for quick login. We At the same time, an OMODA account will be created for you and bound to a third-party account, and your personal information will be used under the premise of complying with the agreement with the third party and relevant laws and regulations.

The OMODA account can be used to log in to the vehicle application platform, and can also be bound with a third-party account to support the third-party account for vehicle control operations. In this case, you


need to authorize the OMODA account to provide information to the third party or authorize the third-party account to provide information to us. Authorization information is subject to the prompt on the login interface.


  1. Car purchase consultation and vehicle test drive

When you need to learn about or experience OMODA cars, you can leave your contact information through the OMODA car online/offline client terminal, the third-party network platform that cooperates with us, or through our authorized partners or Make an appointment for a test drive. When you purchase a car and make an appointment for a test drive, we will collect your name, mobile phone number, test drive location, test drive model, and test drive city. Based on your consent, we will apply for your authorization to use the location information of the test driver or car buyer to recommend the nearest test drive location for you. Before your test drive, in order to verify the identity information and driving qualification of the test driver, you need to provide the test driver’s name, mobile phone number, ID card information, and motor vehicle driver’s license information . When you make car purchase consultation and make an appointment for a test drive for others, please ensure that you have obtained the consent of the subject of personal information.


  1. Vehicle Order

When you order an OMODA vehicle, we will collect the purchaser’s name, mobile phone number, valid ID number , licensed city, delivery center, model and vehicle configuration information, price and payment information . At the same time, we will collect the owner’s name and valid ID number for issuing vehicle sales invoices, applying for motor vehicle registration certificates and driving licenses, and for vehicle delivery.

  1. Insurance Services

When you purchase insurance through the OMODA App, according to the requirements of the insurance company, we or our cooperative insurance agencies will collect your name, valid ID number (identity card or passport, military officer ID, Hong Kong and Macao residence permit , Taiwan residence permit and Other valid document numbers) , mobile phone number, contact address, vehicle information (model, chassis number, engine number, license plate number), insurance information (insured city, insurance time, insurance name and rules), for insurance. Based on the information on the insurance order page signed by you and the insurance

institution, we may provide your corresponding personal data and car

purchase information to the corresponding insurance institution according to your authorization or to meet the actual business needs.

  1. Electronic agreement signing

During your use of our products /services, electronic signing of contractual documents may be involved, and the electronic signing service is provided by a third-party service provider. When signing an electronic agreement, you need to provide your name, mobile phone number, valid certificate number (identity certificate or passport, military officer certificate, residence permit for Hong Kong and Macao residents, residence permit for Taiwan residents, and other valid certificate numbers), bank card number ( required in some scenarios) for the second The third-party service provider verifies your identity and signs an electronic agreement. The collection and use of this information is subject to the privacy policy of the third-party service provider. If you have a contract dispute with us, we will apply to the third-party service provider to obtain relevant data about your signing process.

  1. Vehicle use and remote vehicle management

During your use of the vehicle, we will collect and use your vehicle information, vehicle application platform related information, NOMI interactive audio information, and vehicle SIM card related


information for the purpose of driving your vehicle and using related products/services on the vehicle Information, camera image data inside and outside the car , charging and replacement and maintenance information, these information will also be used to ensure the safe and continuous operation of the vehicle, identify and solve potential problems, investigate accidents, and fulfill statutory obligations. Regarding OMODA Auto’s handling of personal information on the car terminal, we will explain in detail through the privacy policy on the large screen of your vehicle. Please read and agree to the «OMODA Auto Telematics Service Privacy Policy» before using the vehicle .

If you bind your vehicle with the OMODA Auto App and want to remotely manage your vehicle on your personal mobile phone through the OMODA App (including viewing, setting vehicle information and functions, and remotely controlling vehicle-related status), when you activate the vehicle with your OMODA account , you need to provide a valid ID number (identity card or passport, military officer card, residence permit for Hong Kong and Macau residents, residence permit for Taiwan residents, and other valid ID numbers) , and we will set a car control password for you after verification . At the same time, you need to provide the vehicle’s nickname, maximum charging limit setting, emergency contact, and permanent residence. If you do


not provide the above information, you will not be able to view vehicle-related information.

When you use remote vehicle management, we need to record your vehicle status information, including information on the on/off or locked/unlocked status of doors, windows, sunroofs, front covers, trunks, headlights, and vehicle history driving records The data is synchronized to the OMODA App for display. At the same time, if you agree to display the itinerary and participate in the Light Up China event, we will display the location information, driving records, driving data and entertainment data collected from the car on the OMODA App after processing .

  1. Owner service and after-sales service

When you use the car owner service and after-sales service through the OMODA App , we will collect the personal information needed to complete the relevant services. If you do not provide specific information, you will not be able to use the corresponding functions, but it will not affect your use of other services provided by OMODAApp .

  1. Customer Service

When you communicate with our customer service personnel, we need you to provide necessary personal information to verify your


identity. Based on your different needs, you may be required to provide different information. If you inquire, complain or provide suggestions for specific vehicles, products/services, accounts or orders, we need to view and use your vehicle-related information and specific products/services Service data, account information, and order information so that we can solve problems for you, and the actual communication scenarios shall prevail. We will keep records of your communication with customer service personnel so that we can handle disputes, solve problems or give you feedback on the results.

  1. Business operation and analysis improvement

Regarding the information we have collected (test drive information, car purchase information, vehicle information, equipment information, log information, order information, activity information, feedback information when you use our products/services), we may use technical means to After anonymization or de-identification processing, conduct research, processing, training, statistics, and analysis to form information and reports that do not contain your personal identity, and use them for normal business purposes such as corporate auditing, or to improve and optimize our Products/services, research and development of new products, or provide business decision-making reference. For the purposes of research and development, user group analysis, and product/service improvement,


we may provide or disclose the above statistical information and reports that do not contain your personally identifiable information.

  1. Personalized content recommendation

In order to show you product or service information that better suits your needs, we will collect information about your use of our products and/or services and other information with your express authorization and consent to recommend or display information that you may be interested in content. We will try our best to protect your privacy experience. If you want to manage the personalized content recommendation function, you can set it in «My» – «Settings» – «Privacy Management» – «Personalized Recommendations» and check the personal information processing details.

  • How do we use cookies and similar technologies

Cookies and similar device information identification technologies are commonly used technologies on the Internet. When you use our products/services, we may use related technologies to send one or

more cookies or anonymous identifiers (“ Cookies ”) to your device to collect, identify and store your access to, use of our products /services time information. We use cookies mainly to ensure the safety and efficient operation of products and services, help you obtain an easier access experience, improve product services and simplify the steps and


processes for you to fill out forms. We will not use cookies for any purpose other than those described in this Privacy Policy.

You can manage or delete cookies according to your own preferences. Most browsers will automatically accept Cookie, but usually you can modify your browser settings according to your own needs so as to reject Cookie. In addition, you can also clear all cookies saved in the software, but you may not be able to use functions or services that rely on cookies.

  1. How do we provide, transfer and publicly disclose your personal information


(1) Provide externally


We will treat your personal information with a high degree of diligence. We will not provide your personal information to any company, organization or individual other than OMODA Auto unless we obtain your authorization and consent, or comply with other legal bases of relevant laws and regulations.

Some of the products/services we provide require the participation of third parties to complete, so we may provide some of your personal information to our affiliates and third-party service providers or partners to protect and optimize the products/services we provide you


Serve. We will strictly restrict and manage the external provision of personal information in accordance with laws and regulations. For the entrusted processing of your personal information, we will sign a relevant processing agreement with the entrusted party in accordance with the law, requiring them to process your personal information in accordance with our requirements and this privacy policy, and supervise their personal information processing activities. For the scenario of sharing your personal information externally , we will share your personal information externally based on the principles of legality, legitimacy and necessity based on the circumstances listed below in this privacy policy. Specifically, the recipients of your personal information that we provide externally include third parties that provide vehicle purchase/delivery support services, third parties that provide car owner services, third parties that provide financial services, suppliers that provide technical services and research and development, and shopping malls Third parties for logistics and distribution services .

  • Obtain your explicit consent or authorization in advance .


  • Realize the product/service function . In order to realize product capabilities or provide services to you, we will provide your personal information to the following third


  • Our affiliated companies: We will share your information among affiliated companies that follow unified management, control, or have significant interests, and are bound by the purposes stated in this Privacy If our affiliates change the purpose of processing personal information, they will ask for your authorization again.
  • Third-party service providers or partners of OMODA Auto : such as third parties that realize the functions of OMODA App and OMODA For third parties with whom we share personal information, limited to the scope required to achieve the purpose of cooperation, we will sign corresponding personal information protection agreements or terms with them, requiring them to process and protect you in accordance with the agreement reached between the two parties and this Privacy Policy Personal information, and we will require them not to use this information for any other purpose through the agreement, and require them to take adequate security measures to process the information we share.
  • Provided in accordance with applicable laws and regulations, administrative or judicial requirements. For example: ①Provide your information in accordance with laws and regulations, legal procedures, or the requirements of competent administrative and judicial agencies; ②As required by laws and regulations, we will conduct necessary vehicle data monitoring and connect it to


government collection of new energy vehicle data /monitoring platform and the data collection/monitoring platform of OMODA Automobile and its affiliated companies.

  • Handle your disputes or disputes with others according to your
  • Rights To the extent required or permitted by laws and regulations, it is necessary to protect the interests, property or safety of us, our affiliates or partners, you or other users, and the public from damage.
  • Research new projects and new In order to provide you with better services, OMODA may explore and promote potential business cooperation projects with third-party partners, and may share some of your personal information with potential businesses through de-identification, anonymization and other appropriate processing Partner.
  • Transfer


Unless we obtain your explicit consent, we will not transfer your personal information to any company, organization or individual. When we are involved in transactions such as mergers, acquisitions, divisions, dissolutions, asset transfers, etc., if personal information transfer is involved, before transferring your personal information, we will inform you of the name and contact information of the receiver,


requesting to receive your personal information Companies, organizations or individuals continue to be bound by this Privacy Policy, otherwise, we will require the company, organization or individual to seek your authorization and consent again.

  • Public disclosure


We will abide by relevant laws and regulations and keep your personal information confidential. We will not actively disclose your personal information that you have not disclosed yourself, unless we comply with laws and regulations or obtain your separate consent.

  • Exceptions to obtaining consent for sharing, transfer, and public disclosure


Please be fully aware that according to laws and regulations, we do not need to obtain your prior authorization and consent when we share, transfer, or publicly disclose your personal information when there are the following legal reasons:

  • Necessary for the conclusion and performance of a contract to which you are a party;
  • Necessary for the performance of statutory duties or obligations, such as those directly related to national security, national defense security, public safety, and judicial investigation, prosecution, trial, and execution of judgments;


  • It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations;
  • Implement news reports, public opinion supervision, etc. for the public interest, and process personal information within a reasonable range;
  • In accordance with the «Personal Information Protection Law of the People’s Republic of China» within a reasonable scope to process personal information that is disclosed by individuals or has been legally disclosed;
  • Other circumstances stipulated by laws and administrative
  1. How do we store your personal information


In accordance with laws and regulations, we store your personal information collected and generated during domestic operations in China, located in data centers in Beijing and Shanghai under our control. We will not transfer your personal information overseas. If we transfer overseas, we will strictly follow the requirements of relevant laws, regulations and policies or seek your authorization and consent separately.


We only retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, unless otherwise stipulated by laws and regulations or otherwise authorized and agreed by the subject of personal information. Depending on the products/services you use, the storage period of your personal information may vary. We judge the storage period of personal information mainly based on the following criteria:

  • Complete the purpose of products and services related to you, maintain corresponding product and business records, and respond to your possible inquiries or complaints;
  • Guarantee the safety and quality of the services we provide to you;


  • Do you agree to a longer retention period;


  • According to the relevant requirements of the statute of limitations;


  • Whether there are other special agreements or laws and regulations on the storage period.

After the storage period is exceeded, we will delete or anonymize your personal information.

  1. How do you manage your personal information


We attach great importance to the management of your personal information. According to applicable laws and regulations, we will take appropriate technical measures to ensure that you exercise the following rights with respect to your personal information. When you exercise your rights, we may ask you to provide identification to ensure that we protect the confidentiality and security of customer information. We will respond with processing opinions or results within fifteen (15) days after receiving your request and verifying your identity. If you request to delete your sensitive personal information, we will reply with processing opinions or results within ten (10) working days. Based on certain exceptions, we may deny your request to the extent permitted by applicable laws and regulations.

  1. How do we protect your personal information


  • Data protection measures


We attach great importance to the security of your personal information, and we have adopted reasonable and feasible security protection measures in line with industry standards to protect your information and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, we will use encryption technology to improve the security of personal information. When exchanging data between your browser


and the server, it is protected by SSL protocol encryption. We provide HTTPS protocol for secure browsing; we will use trusted protection mechanisms to prevent personal information from Malicious attacks on information; we employ access controls to ensure that only authorized personnel have access to personal information. We will organize information security and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal information.

  • Safety certification


We have established a good coordination and communication mechanism with regulatory agencies and third-party assessment agencies to resist and deal with various information security threats in a timely manner, providing comprehensive protection for your information security.

  • Security incident response


In the event of an unfortunate personal information security incident, we will immediately set up a special emergency team, activate the emergency plan, prevent the expansion of the security incident, and promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security


incident, the measures we have taken Or the disposal measures to be taken, suggestions for self-prevention and risk reduction, remedial measures for you, etc. We will promptly inform you of the event- related situation by email, letter, phone call, push notification, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

  • Special reminder


The Internet is not an absolutely secure environment. We strongly recommend that you assist us in ensuring the security of your account by using a secure method and using complex passwords. If you find that your personal information is leaked, especially your account number or password, please contact us immediately according to the contact information provided in this privacy policy so that we can take corresponding measures.

We also ask you to understand that due to technical limitations and possible malicious means, in the Internet environment, even if we do our best to strengthen security measures, it is impossible to always


guarantee 100% security of information. We will try our best to ensure that the information you provide us Security of Personal Information.

  1. Protection of personal information of minors


We attach great importance to the protection of minors’ personal information. Our products, websites and services are primarily intended for adults. We will not take the initiative to directly collect personal information from minors . If we find that minors’ personal information has been collected without the prior consent of a verifiable guardian, we will try to delete the relevant information as soon as possible. If you find that we have collected personal information of minors unintentionally, please notify us through the contact information below, and we will try to delete the relevant data as soon as possible.

  1. Privacy Policy Update


In order to provide you with better services, along with the development of our business, this privacy policy will be updated in time.

We will not derogate from your rights under this Privacy Policy without your express consent. We will issue an updated version and remind you of the update of the relevant content through an


announcement or other appropriate means before it becomes effective. Please also log in to the OMODA official website, App, and applets in time to learn about the latest privacy policy. Major changes to this Privacy Policy include, but are not limited to:

  • Significant changes have occurred in our service model, such as the purpose of processing personal information, the type of personal information processed, and the way the personal information is used;
  • We have major changes in ownership structure, organizational structure, etc., such as changes in owners caused by business adjustments, bankruptcy mergers, ;
  • The main object of personal information sharing, transfer or public disclosure changes;
  • There are major changes in your rights to participate in the processing of personal information and how to exercise them;
  • Changes in our responsible departments, contact methods and complaint channels responsible for handling personal information security;
  • When the personal information security impact assessment report indicates that there is a high
  1. Contact us


We have established a dedicated personal information and data security management team with dedicated personnel in charge. If you have any questions about this Privacy Policy, or have any complaints or comments about the processing of your personal information, please contact us through the following channels.

Generally, we will complete the identity verification and process the response within fifteen (15) days. If you request to delete your sensitive personal information, we will reply with processing opinions or results within ten (10) working days.


OMODA Privacy Policy Updated date: June 8, 2023

Effective date: June 20, 2023

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